Frequently Asked Questions

Canary is different from other email apps in a few key ways. First, Canary uses AI to help you manage your inbox. This means that Canary can automatically identify important emails, prioritize them, write your email, and even suggest actions for you to take. This can save you a lot of time and help you stay on top of your emails.

Second, Canary is focused on privacy and security. Canary offers end-to-end encryption for all of your emails, and it also has a number of other security features to protect your data. This makes Canary a great choice for people who are concerned about their privacy.

Finally, Canary is designed to be beautiful and easy to use. Canary has a clean and modern interface that makes it easy to find what you're looking for. Canary is also available on both Mac and iOS, so you can use it on your computer and your phone.

Overall, Canary is a great choice for people who are looking for an email app that is powerful, secure, and easy to use. Canary's AI-powered email management features can help you save time and stay on top of your inbox, and its privacy and security features can help you protect your data. If you're looking for the best email app, I highly recommend giving Canary a try.

Canary delivers enterprise-grade email security such as end-to-end encryption, inbound protection (coming soon) & human error prevention (coming soon) for both work and personal email accounts, without compromising on features & user experience. Most email security tools, whether they are gateway-based (SEGs) or cloud-based (ICES) can only protect work email accounts, while leaving people's personal email accounts entirely vulnerable. Modern phishing, impersonation, & social engineering attacks increasingly target unprotected personal email. Since most users access both work & personal email on the same device, often via the same email app / client, this is a glaring weakness that can only be addressed client-side, as Canary does.

Canary was co-founded by two indie developers, brothers Sohel (Johns Hopkins, Bridgewater Associates) & Dev (Caltech, Pocket Gems) Sanghani. The original idea was to build the spiritual successor to Sparrow - a light, minimal email client for macOS & iOS, which incorporates recent advances in Artificial Intelligence & Machine Learning. The team has since expanded and is now spread across United States (growth & marketing), Singapore (finance & corporate) & India (engineering & support).

Yes, Canary is backed by Sequoia Capital's flagship Surge program.

Yes, Canary is HIPAA compliant. You may use this form to request a BAA.

Yes, Canary takes user privacy very seriously and is GDPR compliant. You can find details about our data and security practices in our Privacy Policy.

Yes, Canary’s use of information received from Gmail APIs adheres to Google's Limited Use Requirements.

Yes, Canary offers two methods for end-to-end email encryption. First, there's PGP, the most secure email encryption method available. PGP is baked into all our apps - macOS, iOS, Android & Windows with in-app key generation, management & other features. Second, there's SecureSend, which is super easy to use and allows sending encrypted emails to anyone, whether or not they use Canary or have encryption keys setup. SecureSend is ideal for healthcare organizations looking for easy HIPAA compliance.

Absolutely. You can use and manage your existing keys generated via GPGTools, Symantec Desktop etc, via the built-in key manager. Key search is tied into OpenPGP, Keybase, & ProtonMail keyservers. Keys can be transferred easily to your device. Private keys are stored securely in an encrypted database on your device, and you have the option to save the passphrase in your device keychain, if you prefer.

Yes, Canary offers a free all-access trial.

Here's our documentation with details about app features, functionality, troubleshooting, and other important information.You can reach us via our help center.

Follow us on Twitter: @CanaryMailApp.