FAQs

Canary will have both free and paid versions when we launch on the App Store.

You can Tweet or email us via the in-app Help menu.

No. Canary does not store any personal user data (including credentials, access tokens, emails, etc) on our server.

We store anonymized hashes (no personally identifiable info), for a limited time, to facilitate tracking, snoozing, & pinning. None otherwise.

Gmail, iCloud, Yahoo, Outlook, Office 365, Exchange (IMAP), FastMail, Zoho, Yandex, and most other IMAP providers.

You should see checkmarks next to emails sent via Canary in the Sent folder, as well as in the Activity Stream (glasses icon in the top bar).

It means someone has read your email, or there is a new version available.

Canary -> Check for Updates

By default, Canary will switch to light and dark themes automatically based on the time of day. You can also set themes manually via Window -> Appearance

Preferences -> General -> Keyboard Shortcuts

You’ve likely hit your provider’s session limit - try signing out of other clients / devices and try again in a couple of minutes.

Enable ‘Copy to Sent’ via Preferences -> Accounts.

Yes! You can help spread the word by Tweeting or sharing on Facebook, or you can email us and tell us what you like best about Canary and how you can help us improve - eg better design (logo / website / icons), media outreach, etc!