When you sign up for Support Starter, you get a free Canary Pro+ plan by default. Upgrading your Support plan gives you access to enhanced AI capabilities and advanced collaboration features.
Yep! We’re on a mission to get people out of their inboxes, and back to living their lives. Our free-forever version comes with basic tools (including AI!) for students and personal users to get a handle on email productivity.
If the basic tools are enough for you, then great - mission accomplished! You’re welcome to use those basic tools for free, forever. And if you ever need to pull in the big guns, our Growth version is available for just $3 a month.
Our free trial is a little different from most apps. You don’t have to enter a credit card or set up a subscription. And you won’t be billed automatically at the end of the trial. When you download Canary, we give you access to all Pro features for a full 7 days.
At the end of the trial, you can sign up for Growth and keep using those features for just $36 a year. Otherwise, we’ll automatically downgrade you to the Free version, and you can keep using it as long as you like.
The lights will go out on your entire block and you’ll hear sirens in the distance. Kidding! At the end of the free trial, we’ll automatically downgrade you to our Free version, which you can keep using forever at no charge.
Nope! That wouldn’t be very Copilot-ey of us, would it? You can start a 7-day free trial with one tap. If you don’t choose to subscribe after 7 days, then we’ll automatically downgrade you to the Free version.
There’s nothing to cancel with the free trial, since we don’t ask for credit card details. You can cancel a paid subscription with just a couple of taps. No need to contact support.
Absolutely. We prioritize data security above all else and pride ourselves on our security features and security policies. We’re HIPAA and GDPR-compliant, and many Enterprise users in healthcare and other security-sensitive industries choose Canary based on the strength of our data security.
Canary for Support is a powerful platform designed to elevate your customer support experience. It combines an AI-driven chatbot and a shared inbox, allowing your team to manage customer inquiries more efficiently while maintaining a personal touch.
Canary's AI Chatbot instantly responds to common queries based on the material it is trained on. This reduces the number of tickets your team has to handle, letting them focus on more complex issues. It’s like having an extra team member that works 24/7!
Absolutely! Whether it's work emails, personal inboxes, or shared team inboxes, Canary for Support allows you to manage them all in one place. No more switching between different apps—just one interface to rule them all.
Forget about repetitive tasks! Canary for Support automates ticket assignments, responses, and other routine processes. Your team can focus on what truly matters—solving complex customer issues—while the platform takes care of the rest.
The free trial gives you access to all premium features of the Enterprise plan, allowing you to experience the full capabilities of Canary for Support. After your free trial ends, you can subscribe to one of the paid plans to continue using Canary for Support.
If you need assistance, you can either use the chatbot available on our website or reach out directly to our support team at hello@canarymail.io. We're here to help!
Of course! We prioritize data security above all else and pride ourselves on our security features and policies. We’re HIPAA and GDPR-compliant, and many users in security-sensitive industries choose Canary for the strength of our data security.