Shared Inbox

The Best Shared Inbox.
For Modern Teams.

While others add complexity, Canary turns cluttered threads into beautifully streamlined teamwork. One inbox. Total clarity. Zero confusion.

Trusted by 1,000,000+ users around the world.

Backed by Sequoia. Used by individuals & teams at:

Rethinking Team Email: Smarter Than Shared

Key Features

Canary for Support

Front

Unified Inbox

One modern app for support, team, and personal email. Less tabs, more clarity.

Over-complicated shared inbox that tries to do everything — and often overwhelms.

AI & Automation

Smart AI assistant built-in: triages, replies, and improves over time — no extra cost.

Workflow automations exist, but AI features are limited and may require integrations.

Email-Native Experience

Designed from the ground up for email-first support. Works like your team does.

Support workflows layered on top of email — not truly email-native.

Integrations
(Coming Soon)

Knowledge Base

Pricing

Easy integrations with CRMs, helpdesks, tools you already use. No IT required.

Built-in, AI-enhanced, and automatically improves over time.

Simple and transparent starting at $10/month. No surprise fees, no "Contact Sales" paywalls.

Large library, but managing integrations often requires premium plans and admin time.

No native knowledge base. Requires third-party tools or additional cost.

Starts at $19/user/month, but real-world use cases often require $99+ tiers and add-ons.

Speed & Simplicity

Lightweight, fast, and focused—built for modern teams that value speed and a more human approach to support.

Feature-rich but bloated—more like CRMs than support tool, built for process-heavy teams with deep pockets.

Why Teams Choose
Canary’s Shared Inbox?

Ticket Assignment

Own every conversation:

Assign teammates. See who’s replying. Never step on each other’s toes again.

Internal Chat

Talk inside the email:

Leave internal notes and @mention teammates — right where the conversation is happening.

Actual Inbox

Built for scale, not hacks:

No more forwarding, tags-only workarounds, or shared passwords. This is a real team email.

Analytics

Customer Insights:

Track response times and team performance with detailed analytics that help you continuously improve.

Coming Soon

Seamless Integrations

Canary connects to your favorite CRM, legacy helpdesk, as well as workflow management, automation & other tools, so you can get upto speed from day 1.

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It’s like Front and Superhuman had a baby — Canary is fast, elegant, and team-friendly.

Maya R.

VP Support, Verra