Canary for Support - The Best Shared Inbox For AI Customer Support

The Best Shared Inbox For AI Customer Support

Canary for Support combines an AI Chatbot & Smart Ticketing right inside a beautiful Shared Inbox to enable your team to deliver better customer service faster & with less effort.

Trusted by 1,000,000+ users around the world.

Backed by Sequoia. Used by individuals & teams at:

All Your Inboxes,
One App

No more juggling. Access all your work & personal email, as well as your team’s shared inboxes via one simple, easy-to-use app.

AI-Powered
Customer Service

AI Chatbot for Customer Service: Deliver instant answers with an AI trained on your knowledge base.

Effortless Deflection: Reduce ticket volume by resolving common questions automatically.

AI Customer Support Agent: Let AI handle the routine while your team focuses on complex cases.

Built for Seamless
Collaboration

Shared Inbox

Shared Inbox for Your Team

Collaborate effortlessly with a shared inbox that unifies your team.

Ticketing

Smarter Ticketing

Assign tickets manually or automate it with ease. Stay organized with clear ticket status and streamlined escalation.

Internal Chat

Internal Chat & Mentions

Chat internally, tag team members, and resolve issues faster—all without leaving your inbox.

Automate and Elevate

Knowledge Base

Self-Improving Docs

Canary’s AI helps discover & plug gaps in your docs via smart analysis of FAQs.

Automations

Automations That Work

Free up time by automating ticket assignment, responses, and busywork

CSAT

Customer Insights with CSAT

Built-in surveys and analytics to improve satisfaction and performance.

Coming Soon

Seamless Integrations

Canary connects to your favorite CRM, legacy helpdesk, as well as workflow management, automation & other tools, so you can get upto speed from day 1.