How Does The Contact Profiles Feature Work?

How Does The Contact Profiles Feature Work?

Explore the Contact Profiles in Canary Mail. Learn how this feature enhances email marketing, boosts productivity, and improves security.

Alex Simmons

Alex Simmons | Jul 26, 2023 | 4 mins read

In the dynamic world of email marketing, understanding your audience is paramount. One tool that has revolutionized this process is the Contact Profiles feature. This powerful tool provides an in-depth view of each person in your audience, enabling you to have more meaningful and targeted conversations. 

What is the Contact Profiles feature?

Contact Profiles are a comprehensive representation of your contacts’ interactions with your brand. They provide valuable insights into your audience’s interests, behaviors, and engagement levels. This feature is utilized across various platforms, each with its unique approach:

1. Mailchimp: Here, this feature allows you to track purchases tied to your campaigns, add notes or tags based on conversations, and see how each contact interacts with your campaigns.

2. ClickFunnels: In ClickFunnels, a customer profile is created when a visitor submits their email address through a funnel. It provides information about a specific subscriber, such as their social score, recency score, frequency score, value score, and more.

3. Omnisend: Omnisend’s this feature helps track audience engagement, including what pages and products they view, what they buy or intend to buy, and more.

Canary Mail, however, takes a unique approach to Contact Profiles, leveraging artificial intelligence to enhance the feature’s capabilities.

Features of Contact Profiles in Canary Mail

Canary Mail’s Contact Profiles come packed with features designed to streamline your email marketing efforts:

  1. AI Email Sidekick: Canary Mail uses AI to learn your email habits, helping you write emails, highlight important messages, and silence spam.
  2. Prioritization that Learns from You: Canary Mail learns from your email interactions, surfacing the most important messages based on your past behavior.
  3. Enhanced Productivity Features: Features such as read receipts, email snoozing, pinning important emails, and 1-click unsubscribe enhance your productivity.
  4. Top-notch Privacy and Security: With secure encryption, impersonation detection, biometric app lock, and a commitment to privacy, Canary Mail ensures your emails are secure.

Benefits of Using Contact Profiles in Canary Mail

Using Contact Profiles in Canary Mail offers numerous benefits:

  1. Personalized and Efficient Email Communication: With AI assistance, you can tailor your emails to match your contacts’ interests and behaviors, improving engagement.
  2. Improved Customer Engagement and Understanding: By tracking your contacts’ interactions, you can gain valuable insights into their interests and preferences.
  3. Enhanced Email Security and Privacy: Canary Mail’s robust security features ensure your emails and contact information remain secure.
  4. Increased Productivity: With smart features like email snoozing and 1-click unsubscribe, you can manage your emails more efficiently.
Increase productivity with Contact Profiles

How to Use Contact Profiles in Canary Mail?

Using Contact Profiles in Canary Mail is straightforward:

  1. Setting up Contact Profiles: Simply add your contacts to Canary Mail, and the platform will automatically create and update their profiles based on their interactions.
  2. Navigating and Understanding the Contact Profiles Interface: The Customer Profiles interface in Canary Mail is user-friendly, providing a clear view of your contacts’ information and activity.
  3. Utilizing Contact Profiles for Effective Email Marketing: Use the insights from Clients Profiles to tailor your email marketing strategies, improving engagement and conversion rates.


The Contact Profiles feature in Canary Mail is a powerful tool for understanding and engaging your audience. By leveraging this feature, you can personalize your email communication, improve customer engagement, enhance email security, and boost your productivity. So, dive in and explore the power of Contact Profiles in Canary Mail today!


How does the AI Email Sidekick feature in Canary Mail enhance the use of Contact Profiles?

The AI Email Sidekick in Canary Mail learns from your email habits and interactions with your contacts. It uses this information to help write your emails, highlight important messages and silence spam. This feature works hand in hand with Customer Profiles, using the data collected to personalize and streamline your email communication.

How can Contact Profiles in Canary Mail improve email security?

Customer Profiles in Canary Mail are designed with privacy and security in mind. The platform uses secure encryption to protect your contact information. Additionally, it features impersonation detection, which alerts you to suspicious senders or emails, and a biometric app lock for enhanced security. These features work together to ensure that your emails and contact information remain secure.

How do Clients Profiles help in personalizing email communication?

Clients Profiles in Canary Mail provide a comprehensive view of your contacts’ interactions with your brand. This includes their interests, behaviors, and engagement levels. By understanding these aspects, you can tailor your emails to match your contacts’ preferences and interests, leading to more personalized and effective communication.

How can Contact Profiles boost productivity in email management?

Clients Profiles in Canary Mail come with several productivity-enhancing features. For instance, the platform offers read receipts, allowing you to know when your emails are read. It also provides the option to snooze emails, enabling you to handle them when the time is right. Additionally, you can pin important emails for easy access and use the 1-click unsubscribe feature to easily manage your email subscriptions. These features help streamline your email management, boosting your productivity.

Alex Simmons
Alex Simmons

I have always been fascinated by the world of SaaS and technology. From a young age, I found myself drawn to the endless possibilities that email technology offers. The ability to connect with people across the globe and streamline communication processes is something that truly excites me. As a passionate individual, I am constantly seeking new ways to leverage SaaS and email technology to enhance productivity and drive innovation.

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