Emails Not Loading in Canary Mail

Are you facing issues with emails not loading properly in Canary Mail, leaving you staring at headers with no content? No worries! Here’s a simple troubleshooting guide to help you get back on track:

Step 1: Try Re-Indexing

If your emails aren’t loading, a quick re-index might just do the trick. Here’s how to do it on different platforms:

  • iOS: Navigate to Canary > Settings > Advanced > Re-Index.
  • Android: Open Canary > Preferences > Advanced > Re-Index.
  • macOS: Launch Canary Mail, then click on File in the Menu bar and select Re-Index.
  • Windows: Open Canary > Preferences > Advanced > Re-Index.

Step 2: Contact Support

If the issue persists after re-indexing, don’t hesitate to reach out to our dedicated Support team. They’re here to help you troubleshoot any problems you encounter. Simply click here to submit a support request.